E-commerce has taken over the market drastically and has been growing perpetually ever since. With the growing e-commerce industry, logistics needs also grew as to provide timely and efficient deliveries all across the globe. Hence logistics plays a pivotal role in the success of any ecommerce business.
People buy products online at the comfort of their homes and await timely and hassle free deliveries. Unsatisfactory deliveries make people avoid those particular online stores that they shopped from without considering the fact that the delivery partners are different from the ones running the online store. It is a vital task to meet a customer’s expectations and hence choosing the right logistics partner is of utmost importance for any ecommerce business as it directly affects the sales and growth of the company.
Logistics solutions have revolutionized with growing technology and with increased competition to cater logistics needs of e-commerce businesses. Logistics for ecommerce includes various services like:
- Inventory management
- Product return and exchange
- Cash on delivery options
And more to provide over-all efficient services. Reverse logistics is also an important aspect of ecommerce business as exchange or return of products is a common aspect of ecommerce businesses. Hence, online stores need seamless logistics solutions to serve the purpose.
There are many logistics companies that cater to the needs of ecommerce requirements in India. Below is a list of companies that one can choose from:
Delhivery is a third party logistics company that has its headquarters in Gurgaon, India. It was founded in the year 2011, and has about 50,000 plus employees working for it. It has become a big name in the E-commerce industry with a large customer base. It handles over 30 million orders every month and has its services in about 2500+ cities while covering more than 18000 pin codes in the country. The company is renowned for its fast and timely deliveries and is an excellent choice for a startup as it has minimal shipping expenses. It operates 24*7 for providing excellent and efficient services, so the clients get full boost to their businesses.
2. Ecom express
Ecom Express is a dedicated company to e-commerce industry and focuses on providing end-to-end logistics solutions. It is a leading company in the e-commerce logistics and has over 19000 employees working for it. Ecom Express serves about 25000 pin codes for 2400 different cities and has an excellent network for efficient deliveries. It puts cutting-edge technology to use for its innovative solutions and its end-to-end operations lead to optimal efficiency.
Delcart is a subsidiary of Delex Cargo (I) Pvt. Ltd and is a fast-growing name in the e-commerce industry that is entirely dedicated to e-commerce logistics. They offer efficient supply chain services and logistics solutions across India. Their extensive network connects major towns and cities of the country and helps with all logistics needs for all types of e-commerce businesses. Their innovative approach and deep understanding of processes helps them deliver the best services while handling and delivering shipments in perfect condition. Flexible transportation solutions, skilled team and expert workforce, visibility and tracking of shipment are some of their highlights.
Xpressbees is one of the biggest names amongst specialized logistics in the e-commerce industry. It has a vast customer base and delivers more than 4,00,000 shipments each day. The company has an extensive network reach, firm technology platform and an efficient last mile management system that makes it a credible name in the industry. It offers services like reverse logistics, payment collection, drop shipping, vendor management, cross border services, fulfillment services and tailored software solutions.
DTDC is already a leading name in the logistics industry. It came out with Dotzot which is a dedicated e-commerce logistics part of DTDC. It offers a strong technologically driven platform that has real time parcel tracking, anomaly tracking and resolution, location based analytics, live reports and seamless integration. It has India’s largest delivery network, serving 11000 pin codes and over 2300 cities. They also provide cash on delivery for a large number of pin codes. Cost effectiveness, easy returns and fast deliveries are some of the highlights of Dotzot.
Shadowfax is one of the largest and most credible on-demand last mile logistics network that offers advance technologically driven one stop delivery solutions for e-commerce. It is amongst the fastest growing B2B logistics companies in India. The company’s network is spread over 500+ cities with about 100k delivery partners. It provides services like hyperlocal delivery, same day delivery and next day delivery. It has a client base of many renowned brands as well including Amazon, Swiggy, Flipkart, Snapdeal, Mc Donald’s, BigBasket and more. The company also received The Global Logistics Excellence Award (2018) for Best Last-Mile Optimization Solution.
7. Mahindra logistics
Mahindra is already a renowned name and has already established itself as a credible company. Mahindra has set foot in the e-commerce logistics and offers solutions like reverse logistics, freight forwarding, warehousing, in-factory logistics, value added services, transportation and more. They handle about 150000 shipments per day and have a strong distribution network. They also have ‘cash on delivery’ option that is an impactful aspect of e-commerce logistics. They have a dedicated control tower, warehouse management system and transportation management system that makes workflow smooth.
Flipkart is a top name in the e-commerce market and launched its e-commerce logistics company Ekart in the year 2009. Ekart delivers shipments to over 3800+ pin codes in the country. Ekart is powered by innovations like in-a-day guarantee, same-day guarantee, cash on delivery and more. It offers solutions like express mail, third party logistics, delivery and other services. It has made the in-house supply chain of Flipkart hassle free and has made a great impact on the business.
9. Vulcan Express
Earlier a Snapdeal subsidiary, Vulcan express was acquired by Future Group. The company’s headquarter is in Gurgaon, Haryana and it offers end-to-end logistics and supply chain solutions for various retail companies. Vulcan Express is a popular name in the e-commerce industry for its logistics services. Pickups, consolidation and fulfillment operations, warehousing solutions, intercity movement, freight forwarding and last mile delivery services are some of the services provided by the Vulcan Express.
Rapidelivery started with an aim to simplify logistics processes and support all levels of businesses that contribute to the e-commerce sector. The company has its headquarter in Mumbai, Maharashtra. There are numerous features that the company provides like multiple platform integrations, cash on delivery, reverse logistics and much more. From tracking parcels to generating labels and more, Rapidelivery has shown a great performance to its customer base and has grabbed a lot of clients in a very less time. Shoppers Stop, rediff.com, Shaze, Mirraw and other renowned names are served by this company.
Aramex is an Arab logistics company and is a popular name in India for e-commerce solutions. Aramex assists start-ups and businesses of all scales with its services like supply chain management, technical support and other logistics requirements. It has a vast range of transportation and logistics technologies to support businesses. Storage management and inventory management needs are looked after well by the company while it also provides excellent facility management like value added services, co-packing, bundling, developing stand-alone applications and more.
DHL already is a credible and renowned name in the logistics industry and its ecommerce solutions have added to the credibility. The company has an economical way of ecommerce shipping and provides international standard parcel delivery for ecommerce businesses. It supports the business processes with mature e-commerce shipping and fulfillment solutions and helps assist online businesses. DHL’s dedicated ecommerce arm was started recently in India as the company saw the booming online retail industry and the recent implementation of goods and services taxes had a promising growth potential for logistics industry in the country.
13. Blue Dart
Blue Dart was founded in the year 1983 and has its headquarter is in Chennai. Its vast network and reach gave it an upper hand to get into the e-commerce industry. It is a technology leader in supply chain management in the country and its e-solutions make the e-commerce logistics seamless. The company has 85 warehouses at different locations in the country. The company is has a great reputation in the field of logistics and provides solutions that are carried out with high security and safety.
The company has its headquarters in Memphis, United States and is the largest express transportation company in the world. It serves in more than 220 countries across the globe and has a diverse range of services. It has strong roots in the e-commerce logistics in India and assists online businesses with their logistics needs by providing them cost effective solutions
Gati is already amongst the leaders in Express distribution in the country and its e-commerce logistics solutions vertical is the country’s first integrated e-commerce logistics solutions provider. The company has an extensive reach of more than 99% districts in the country and offers high speed surface cargo movement, cost effectiveness with assured date of delivery, Cash On Delivery remittance to the e-Tailer within two days, reverse and exchange pick-up and more.
16. Online express
The company was established with the aim to bring about a revolution in the e-commerce industry of the country. The company has experienced employees with over ten years of knowledge in the field of express industry. The company believes in catching up with the latest innovation and keeping up with the changing demands of the customers to assist them grow their online business with its e-commerce logistics solutions. It has gained a good reputation over time and continues to deliver great e-commerce logistics solutions.
Good products are not the only factor that contribute to the growth of an e-commerce business; customers require timely deliveries and hassle free return or exchange. Hence, online store merchants require to have excellent logistics partners that provide efficient solutions for all their needs and assist the company to attain its growth goals.