COVID-19 outbreak has actually given more power to social media and digital ways as they have become an unparalleled tool to stay aware and occupied in isolation. They offer critical infrastructure, help government agencies and others to coordinate fast responses. Businesses are facing recession but here are some ways to adjust strategies in these chaotic times. Businesses can use social media to protect human connection or experiment with increased digital and social customer engagement. They must also learn from the present scenario for future by improvising remote work, online services and experiment with increased use of real-time analytics. Go through this blog to know these points better as it gives a detailed explanation.
Disclaimer: The above article has been aggregated by a computer program and summarised by an eCommerce specialist. You can read the original article at Hootsuite